Shipping policy

Shipping & Delivery Policy

This Shipping & Delivery Policy outlines the terms and conditions regarding the preparation, shipment, and delivery of orders placed through Deliadore.

1. Order Processing Time

All orders are processed and handed over to the shipping carrier within 1–3 business days after the payment has been successfully confirmed.

Processing times may occasionally be extended during promotional periods, high order volumes, public holidays, or force majeure events. In such cases, customers will be duly informed.

2. Shipping Fees

Shipping fees are automatically calculated based on the order amount, product weight, and delivery address.

The applicable shipping cost is clearly displayed during the checkout process before payment is completed.

Free shipping campaigns may be offered during selected promotional periods.

3. Delivery Time

Delivery times may vary depending on the destination country, region, and selected shipping carrier.

Deliadore is not responsible for delays caused by shipping carriers, customs procedures, public holidays, or force majeure events. However, our support team will assist in tracking and resolving any issues.

4. Shipment Tracking

Once your order has been shipped, a tracking number will be automatically provided to you.

You can track the status of your shipment through the carrier’s tracking system using this number.

5. Shipping Carriers

Orders are shipped via reliable and authorized shipping carriers that operate both domestically and internationally.

Shipping carriers may vary depending on operational requirements.

6. Damaged or Missing Deliveries

If you notice any damage to the package upon delivery, you must request a damage report from the courier and refuse to accept the package.

In cases of damaged or missing items, you must contact us within 48 hours of delivery at info@deliadore.com.

7. International Shipping

International shipping is available to selected countries depending on the coverage of our shipping partners.

  • Customs duties, taxes, and import fees are the responsibility of the recipient.
  • Delivery times may be extended due to customs procedures.
  • Deliadore is not responsible for delays caused by local regulations or customs authorities.

8. Right to Modify

Deliadore reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice.

Any changes will become effective immediately upon publication on the website.