Privacy Policy
Last Updated: December 27, 2025
At Deliadore (“Company”, “we”, “us”), we place great importance on the privacy and security of our users' and customers' personal data within the scope of the services we provide through www.deliadore.com (“Site”). This Privacy Policy explains how your personal data is collected, used, stored, and protected when you visit the Site, become a member, or make a purchase.
The Site infrastructure is provided by Shopify Inc., and payment transactions are carried out through PayTR Payment and Electronic Money Services Inc.
1. Personal Data Collected
You do not need to share any personal data to visit the Site. However, if you become a member or make a purchase, the following personal data may be collected:
- Identity and contact information: Name, surname, email address, phone number
- Address information: Invoice and delivery address
- Billing information: Turkish ID Number for real persons, Tax Office and Tax Number for legal entities
- Order and transaction information: Products purchased, order history, payment method
- Technical data: IP address, device, browser, and cookie information
Turkish ID Number or Tax Number information is requested solely for the purpose of fulfilling legal invoicing obligations and is not used for any other purpose.
2. Custom-Made Products
Some products sold on the Site, including rings, necklaces, bracelets, earrings, and other jewelry products, may be prepared as personalized or custom-made.
In this context, measurements, designs, names, dates, or similar information shared during the order process are used solely for the production of the relevant product and are not retained after the order is completed, except for legal retention periods.
3. Payment Security
Payment transactions are carried out over the PayTR infrastructure, protected by a 256-bit SSL security certificate.
- Credit card and debit card information is not stored on Company servers.
- Payment information is directly transmitted to the secure systems of PayTR and the relevant banks.
- Our Company cannot access or store your card information.
4. Purposes of Processing Personal Data
- Receiving, preparing, and delivering orders
- Executing payment and invoicing transactions
- Creating and managing membership and customer accounts
- Providing customer support services
- Fulfilling legal obligations
- Ensuring Site security and preventing fraud
- Improving user experience
5. Sharing of Personal Data
Your personal data will only be shared to the extent required by the service with:
- Shopify Inc. (site infrastructure and hosting services)
- PayTR (payment transactions)
- Cargo and logistics companies (delivery processes)
- Authorized public institutions (within the scope of legal obligations)
Other than these, it is not sold, rented, or shared for commercial purposes with third parties.
6. Cookies
Cookies are used on the Site to improve user experience, ensure the proper functioning of services, and perform statistical analysis.
You can reject or delete cookies through your browser settings; however, in this case, some features of the Site may be restricted.
7. Data Security and Retention Period
Your personal data is protected against unauthorized access, stored in accordance with applicable legislation, and deleted, destroyed, or anonymized when the processing purpose ceases or legal periods expire.
8. User Rights
Within the scope of the Personal Data Protection Law (KVKK) No. 6698, you have the right to:
- Learn whether your personal data is being processed
- Request correction of incomplete or incorrectly processed data
- Request deletion or destruction of data
- Object to the processing
You can share your requests with us via info@deliadore.com.
9. Third-Party Links
The Site may contain links to third-party websites. Our Company is not responsible for the privacy practices of these sites.
10. Policy Changes
This Privacy Policy may be updated in line with legal or operational requirements. The updated text becomes valid from the date it is published on the Site.
11. Contact
Email: info@deliadore.com
Website: www.deliadore.com